Bank Of America Stadium Training
and Uniform Guidelines
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If you have signed up to volunteer at the Bank of America Stadium Concession Stand, please download the training documents from this page. Once completed, forward your certifications to Shawna Lee Irish at nafobandpanthers@gmail.com.
Stadium Training and Orientation
The training packet and video are updated for 2025.
ALL STADIUM VOLUNTEERS MUST complete a 15-20 minute training which consists of reading rules and answering corresponding questions. This MUST be completed online and the signed pages must be be scanned to Shawna Lee Irish at nafobandpanthers@gmail.com before you may work.
The packet and video must be completed by EVERYONE to be eligible to work. This includes students under 18 and anyone who has worked in the past.
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The training link is below and can not be done on a cell phone:
ServSafe Training Information
PLEASE READ THIS INFORMATION IF YOU HAVE NOT COMPLETED YOUR SERVSAFE TRAINING WITHIN THE PAST 3 YEARS
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All volunteers ages 18 years + are required to obtain the ServSafe Alcohol certification in order to participate. This includes students who are 18!
Our concession stand does sell alcoholic beverages and we must adhere to all laws and guidelines. This typically takes 3 hours to complete. Certifications are good for 3 years. We will be checking expiration dates.
If anyone is found to be working with an expired certification, or without a certification, our group may not be eligible to receive our commission.
There is an up front cost of $20.40 when following the instructions in the training packet to created your account, which the band will reimburse to you in the form of credit dollars, payable with your first event worked after earning certification.
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Course Name: ServSafe Alcohol Online Course and Primary Exam – 3rd Edition (yes, use the 2023 guide)
When finished click on Take Online Exam.
Stadium Uniform Guidelines
The 300 level uniform requirements have tightened.
We may now wear only black pants, no shorts. They will also be enforcing the no sweats, no leggings, no jeggings, no denim, and no holes policy. Basic black pants (think chinos, slacks, or black cargo pants) can be found inexpensively at Goodwill, Walmart, Target, Kohls, etc.
Everyone's shirt must be tucked in. This is a stadium-wide rule.
The only allowable jewelry will be a single, plain wedding band with no stones and no grooves.
That means NO: EARRINGS (not even studs), watches, bracelets, necklaces, visible body piercings, or other rings. If you forget and wear them to the stadium, you may be asked to remove them at check-in. If not, you will definitely be asked to remove them at the stand.
Everyone must wear the provided matching stand volunteer NaFo hat. A NaFo logo black or red visor is acceptable if you cannot wear / prefer not to wear a baseball cap. Visit the Band Store if you need to purchase one.
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Parental Consent
If you are under 18 of years old, you must have a Parental Consent Form filled out and signed prior to working your first game of the season. Please download and scan back to nafobandpanthers@gmail.com.
**THIS IS REQURED BEFORE YOU ARE ALLOWED TO WORK**
Stadium Photo Credentials for Panthers Games
BOA Stadium is upgrading their security and this information will need to be submitted for you to continue volunteering. Basically, they are confirming your name and email, then asking for your mobile phone number and a passport style picture of you. I have attached a QR Code to this email to scan to get this process started!
Here are a few pointers for the form:
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Please list your job title as “volunteer”
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No volunteer will need additional access so the answer to that question is “no”
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Please reference the attached document as a guide for what photos are acceptable when uploading. THIS MUST BE EXACT.
Your photo will be used for check-in and at any security checks within the stadium. It will NOT be printed on your badge. Everyone will continue to receive disposable badges each week. You will not be issued a badge to own and keep track of.
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PLEASE SCAN THE QR CODE BELOW AND CONFIRM WHEN YOU EMAIL nafobandpanthers@gmail.com with your training materials.
**UPDATED QR CODE WILL BE SUPPLIED ONCE THE 2025 PANTHERS SEASON COMMENCES**
